Last updated: 10 September 2026
Baeyo Digital respects your privacy and is committed to handling personal information lawfully, fairly and transparently.
This Privacy Policy explains what personal information Baeyo Digital collects through baeyodigital.com, why it is collected, how it is used and the rights available to you.
1. Who is responsible for your information?
The data controller responsible for the personal information described in this policy is:
Controller: Baeyo Online Stores, trading as Baeyo Digital
Website: https://baeyodigital.com
Location: Finland
Privacy contact: info@baeyodigital.com
You can contact Baeyo Digital using the details above if you have questions about this policy or wish to exercise your data-protection rights.
2. Information we collect
Baeyo Digital may collect the following information when you submit an enquiry or communicate with us:
- Full name
- Email address
- Telephone number, when provided
- Service or website type you are interested in
- Information included in your enquiry message
- Project requirements, preferences and communications
- Any other information you choose to provide
The website and its service providers may also process limited technical information needed to operate and protect the website, such as:
- IP address
- Browser and device type
- Date and time of access
- Pages requested
- Security and server-log information
- Essential cookie information
Please do not include passwords, payment-card information, identification documents, health information or other sensitive personal information in the enquiry form.
3. How we collect your information
We collect personal information:
- Directly from you when you submit the Baeyo Digital enquiry form
- When you contact us by email or another agreed communication channel
- During discussions about a potential or active website project
- Automatically through limited website, server and security logs
The Baeyo Digital enquiry form is provided using Microsoft Forms. Microsoft may process technical and service-related information when the form is opened or submitted.
4. How we use your information
Baeyo Digital may use your information to:
- Receive and review your enquiry
- Respond to your questions
- Understand the service you require
- Discuss project requirements
- Prepare a proposal or quotation
- Take steps toward entering into a service agreement
- Manage an agreed website project
- Provide support and Monthly Care when agreed
- Maintain appropriate business and enquiry records
- Protect the website and business systems against misuse or security threats
- Meet legal, accounting or regulatory obligations
- Improve the enquiry and customer-service process
Your information will not be sold or rented to third parties.
Baeyo Digital will not use enquiry information for unrelated marketing without an appropriate legal basis or your consent where consent is required.
5. Legal bases for processing
Depending on the circumstances, Baeyo Digital processes personal information under one or more of the following legal bases:
Steps before entering into a contract or performing a contract
We process information needed to answer service enquiries, discuss requirements, prepare proposals and deliver agreed services.
Legitimate interests
We may process information where reasonably necessary to:
- Manage enquiries and customer relationships
- Organise follow-up activities
- Maintain appropriate business records
- Improve our services and internal processes
- Protect our website, systems and business against misuse
We consider your privacy rights before relying on legitimate interests.
Legal obligations
We may retain or process information when required to meet applicable legal, tax, accounting or regulatory obligations.
Consent
Where processing depends on your consent, such as optional marketing communications or non-essential cookies, you may withdraw that consent at any time.
Withdrawing consent does not affect processing that was lawful before the withdrawal.
6. How the enquiry workflow operates
When you submit the Baeyo Digital enquiry form, an automated Microsoft 365 workflow may:
- Retrieve your submitted form response.
- Create an enquiry record in Baeyo Digital’s SharePoint Client Enquiries list.
- Send you a confirmation email.
- Notify the Baeyo Digital owner through Microsoft Teams.
- Create a follow-up task in Microsoft Planner.
- Send an internal notification if the workflow encounters an error.
This automation organises enquiries and follow-up activities. It does not make decisions about you, automatically accept or reject your enquiry, or determine whether Baeyo Digital will work with you.
7. Who may receive your information?
Personal information may be accessed or processed only where necessary by:
- Baeyo Digital and authorised persons working on its behalf
- Microsoft, through services such as Microsoft Forms, SharePoint, Outlook, Teams and Planner
- The website-hosting provider
- Essential WordPress, security, caching or technical-service providers
- Professional advisers or authorities when required by law
Service providers are permitted to process information only for the relevant service and subject to their applicable contractual and data-protection obligations.
For information about Microsoft’s processing practices, see the Microsoft Privacy Statement at: https://www.microsoft.com/privacy/privacystatement
8. International data transfers
Some service providers may process information in countries outside Finland or the European Economic Area.
Where personal information is transferred outside the European Economic Area, Baeyo Digital will rely on an appropriate legal transfer mechanism where required, such as:
- A European Commission adequacy decision
- Standard Contractual Clauses
- Other safeguards permitted under applicable data-protection law
The precise processing location may depend on the service provider, account configuration and technical support requirements.
9. How long we keep your information
Baeyo Digital keeps personal information only for as long as reasonably necessary for the purpose for which it was collected.
The retention period may depend on:
- Whether the enquiry develops into a customer relationship
- Whether a proposal or service agreement is created
- The duration of an active project or Monthly Care service
- The need to manage follow-up communications
- Applicable tax, accounting, contractual or legal requirements
- The need to establish, exercise or defend legal claims
Enquiries that do not develop into a customer relationship will be reviewed periodically and deleted when there is no longer a reasonable business or legal need to retain them.
When information is no longer required, it will be deleted, anonymised or securely disposed of where reasonably practicable.
10. Cookies and embedded services
Baeyo Digital may use cookies or similar technologies that are strictly necessary for:
- Basic website functionality
- Website security
- Performance and caching
- Remembering essential preferences
The Microsoft Form may also use Microsoft technologies and cookies when it is displayed or opened.
If Baeyo Digital later introduces analytics, advertising or other non-essential cookies, this policy and the website’s cookie controls will be updated. Where required, those cookies will not be activated until appropriate consent has been obtained.
You can control or delete cookies through your browser settings. Disabling essential cookies may affect how parts of the website function.
11. How we protect your information
Baeyo Digital uses reasonable technical and organisational measures intended to protect personal information against:
- Unauthorised access
- Accidental loss
- Improper use
- Unauthorised alteration
- Unlawful disclosure
- Destruction
Access to enquiry information is limited to authorised accounts and persons who require it for the purposes described in this policy.
No internet transmission or storage system can be guaranteed to be completely secure. You should therefore avoid submitting confidential or sensitive information through the general enquiry form.
12. Your data-protection rights
Depending on the circumstances and legal basis for processing, you may have the right to:
- Receive information about how your personal information is processed
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your information
- Request restriction of processing
- Object to processing based on legitimate interests
- Request data portability
- Withdraw consent where processing is based on consent
- Lodge a complaint with a supervisory authority
- Avoid decisions based solely on automated processing where those decisions produce legal or similarly significant effects
These rights are not absolute and may depend on the circumstances and applicable legal requirements.
To exercise a right, contact: info@baeyodigital.com
Baeyo Digital may need to verify your identity before completing a request. We will respond without undue delay and normally within one month, as required by applicable data-protection law.
13. Complaints
Please contact Baeyo Digital first if you have a concern about how your personal information has been handled.
You also have the right to submit a complaint to the Finnish supervisory authority:
Office of the Data Protection Ombudsman
Website: https://tietosuoja.fi/en/home
You may also contact the competent data-protection authority in the country where you live or work.
14. Links to other websites
The Baeyo Digital website may contain links to external websites or services.
Baeyo Digital is not responsible for the privacy practices or content of external websites. You should review the privacy information provided by those services before submitting personal information.
15. Changes to this policy
Baeyo Digital may update this Privacy Policy when its services, website functionality, legal obligations or data-processing practices change.
The latest version will be published on this page with an updated revision date.
16. Contact
For privacy questions, concerns or requests, contact:
Baeyo Digital
Website: https://baeyodigital.com
Email: info@baeyodigital.com